| Issue ID | 1231350 |
| Internal NHTSA # | 10783853 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C350 |
| Model Year | 2008 |
| File date | 16/10/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I had stopped to check the mailbox in the parking lot, turning the engine off. Upon return, engine wouldn't crank; windows wouldn't go down. Dashboard indicator & interior/exterior lights worked. Steering column locked; unable to shift gear from park. Towed car to dealer. I had only one key fob. They wanted to test a second one; since i didn't own one, they stated i should purchase one for $250 in case it was a fob problem. It wasn't. The eis--electronic ignition switch (they called it "steering lock" aka esl--electronic steering lock) is the cause, according to the dealership. They want $1100 for that issue, total of $1420 + tax. |
| Vehicle Mileage at Failure | 120000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FRISCO, TX |
| VIN pattern | WDDGF56XX8FXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |